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Getting Started

Getting Started

Accelerate your retail business with smarter loyalty that just works. Manage your account, install your new system and review your dashboard.

Spark Loyalty Installation

How do I sign up for Spark Loyalty?

My Spark Stamps arrived for the Mobile App. What should I do first?

Pro Installation

My Spark Loyalty PRO kiosk arrived. What do I do?

How should I mount the Pro kiosk?

How do I connect my Spark Loyalty Pro kiosk to Wi-Fi?

My 5g Wi-Fi isn’t connecting on my Spark Loyalty Pro kiosk. What do I do?

Review Your Dashboard

Where do I access the Merchant Dashboard?

How do I award points to a shopper?

How can I update my reward settings?

How do I redeem a reward?

How can I adjust customer points from the Spark Loyalty kiosk?

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Managing Your Account

How can I edit customer information?

How can I update my business information?

How do I reset my password on the Merchant Dashboard?

Where can I update the payment details for my business account?

How do I return my equipment?

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