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Getting Started

Getting Started

Accelerate your retail business with smarter loyalty that just works. Manage your account, install your new system and review your dashboard.

Spark Loyalty Installation

My Spark Stamps arrived for the Mobile App. What should I do first?

Pro Installation

My Spark Loyalty PRO kiosk arrived. What do I do?

How should I mount the Pro kiosk?

How do I connect my Spark Loyalty Pro kiosk to Wi-Fi?

My 5g Wi-Fi isn’t connecting on my Spark Loyalty Pro kiosk. What do I do?

Review Your Dashboard

Where do I access the Merchant Dashboard?

How do I award points to a shopper?

How can I update my reward settings?

How do I redeem a reward?

How can I adjust customer points from the Spark Loyalty kiosk?

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Managing Your Account

How do I update my business logo?

How can I edit customer information?

How can I update my business information?

How do I reset my password on the Merchant Dashboard?

Where can I update the payment details for my business account?

How do I return my equipment?

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